IT4IT™ Foundation Certification Now!

Manage DevOps and Digital Products at Scale

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IT4IT is a registered trademark of The Open Group

10 am - 6 pm Eastern Time (USA)
(2-10 pm GMT)

June 20-21, 2022

September 19-20, 2022

November 14-15, 2022


9 am - 5 pm UK Time 

July 18-19, 2022 

September 29-30, 2022 

November 28-29, 2022 


Do you want to learn about the only open-source reference architecture for DevOps and full lifecycle digital product management?

CC&C’s IT4IT Foundation certification training is a good place to start.

Our training is interactive and engaging, so you can get the most out of your time with us. Your trainer is a leader in the IT4IT Forum with deep insight into the standard and has personally used IT4IT to solve real-world problems in Fortune 100 companies.

You’ll leave our sessions feeling confident that you have the foundational knowledge necessary to start identifying bottlenecks and making changes in your company right away.

What is IT4IT?

An understanding of the IT4IT standard provides architects and technology managers with the best open-source blueprint for digital transformation of the IT management lifecycle.

The IT4IT reference architecture is a model for implementing and governing end to end, full lifecycle digital product portfolio management, including a well-defined, prescriptive functional and information model.

It stands alone among the multitude of vendor-supplied DevOps architecture models, as vendor-independent and methodology agnostic.

As an architectural reference model, IT4IT has a strong emphasis on functional specifications, key integrations and essential systems of record. It describes both a conceptual model for modern IT management and a proven practical model for scalable tool chain automation.

The reference architecture was developed over the last decade by The Open Group’s IT4IT Forum -- a joint effort of top IT tools vendors (Micro Focus BMC, Microsoft, ServiceNow, IBM, Oracle, etc.), service delivery leaders (CC&C, DXC, HCL, Fujitsu, Accenture and more) and large end user organizations (including Shell, Raytheon, Boeing, Oracle, and many more.

Get a Grip on Digital Product Management and DevOps

Regardless of your starting point, it is adaptable to the rapidly changing landscape of Digital Product Management, Demand Management, automated DevOps at scale, and full lifecycle support and management of the digital product portfolio.

Partly because so many technology vendors have been involved, IT4IT favours none of them. It is truly an open standard, available to all and applicable to all.

The Forum continues to improve the quality and breadth of detail in IT4IT while the end user community increasingly provides examples of how to apply IT4IT to achieve measurable benefits.

If learning about IT4IT sounds like something that could help improve how things are done in your business / job, then sign up for our IT4IT Foundation training today! Space is limited on our courses – don’t wait until the next ones sell out!

About your instructor 

Dan Warfield

Dan Warfield

Dan has had 35 years in enterprise IT leadership roles in global companies including Walmart, Lincoln Financial, IBM, DXC and FIS. He is:

  • co-author of the new Open Group white paper on The Shift to Digital Product
  • the author of CC&C's IT4IT training course and global IT4IT lead
  • co-author of our Architecture Foundations course for new solution architects.
  • a leader in The Open Group's IT4IT Forum, owner of the IT4IT Standar

An experienced enterprise solution designer and architect, Dan driven transformation in some of the world's largest companies and is the creator of the CC&C IT4IT Digital Readiness Assessment. Students will benefit from his unique, practical perspective.

II had the pleasure of working with Dan for over four years at Walmart. His ability to rationalize and communicate ideas, direction, architectures and problems is in the highest of his peers. He is a driven individual with excellent preparation and presentation skills and it would be refreshing to work with him again.

Bob Snyder Principal Enterprise Architect, Walmart Technology

You should consider this training if you:

  • Need a transformation roadmap for the move from Project-based to Product-based IT management
  • Are responsible for DevOps toolchain integration
  • Need to rationalize the vast landscape of IT tool silos
  • Want training from real practitioners who know what they're talking about
  • Need a vendor-agnostic reference architecture for the IT domain
  • Need to measure and manage a multi-vendor, multi-layer IT service provision model

... or you may want to pass if you:

  • Don't have a problem with slow software delivery
  • Aren't concerned about IT and business alignment
  • Feel in control of what is happening in your "IT factory"
  • Have made the move from order-taker to service broker

What Is Covered In This Training? 

IT4IT Foundation certification training prepares you for the IT4IT Foundation exam, which tests your knowledge of IT4IT basics. We cover this material thoroughly, including:

Overview of the IT4IT Reference Architecture including overall structure, types of objects, principles and purpose

Details of functional components and data in each value stream: Build, Plan, Deliver and Run

Extra CC&C material with worked examples of IT4IT in practice based on real use cases


How does the exam work?

Can you train my whole team?

Who are CC&C Europe?

How many have this certification?

Should I have ITIL or IT4IT?

What is your refund policy?

The Top Seven Use Cases for IT4IT

CC&C has identified seven use cases for IT4IT that have been shown to deliver business value. Each appeals to a specific practitioner group. All are about business value. IT4IT has helped people succeed by using IT4IT ...

  • as a software architecture for IT tooling, providing normative guidance for functionality and interoperability of software tools.
  • as the basis of a capability map for enterprise IT management to be used by architects who support the IT management domain, for example to manage demand signals, by cross-referencing proposed changes to capabilities.
  • as the basis of an operating model for IT management, to be used as a template for describing organization, activities, flows and governance in the IT department, used by executives and managers to control the IT function, and by architects and planners to propose changes to that function.
  • as a template for understanding and defining standard processes and data flows in specific contexts such as DevOps, Cloud, Service Broker, SIAM, etc., with extensions / reconfigurations of IT4IT concepts to address the detailed contextual requirements in each case, to be used by operations, process and methodology practitioners.
  • as a supporting metaphor for discussion of the IT operational tools and practices of a particular organization, in order to help participants – often led by internal or external strategy advisors – to discover opportunities to improve organizational performance arising from insights gained in the discussion.
  • as a guide for standardizing interfaces and data architectures within vendor toolsets, for interfaces exposed for integration by vendors, and for IT managers wishing to standardize interfaces and data architectures within their organization and multi vendor ecosystem.
  • as an assessment template for organizations wishing to understand the maturity and capabilities of their existing IT management landscape, for example to select process areas requiring changes or to rationalize IT tools.